More people can now complete hundreds of NSW Government transactions and access cost of living support online and face-to-face, thanks to the opening of two new Service NSW Centres.
Premier Gladys Berejiklian said the NSW Government is on its way to opening a further 10 Service NSW Centres in Sydney, with Revesby and Engadine being the first to open.
“These new one-stop shop Service NSW Centres in Revesby and Engadine put the customer first. Gone are the days of waiting in line for hours to be served,” Ms Berejiklian said.
“Whether it’s renewing your vehicle registration or driver’s licence, or applying for a Seniors Card or marriage certificate, these Centres will save customers time.
“Service NSW is also a gateway to up to 70 NSW Government Cost of Living savings and rebates, including Energy Switch, Creative Kids and Active Kids vouchers. Customers can also access nearly 1000 NSW Government transactions at Service NSW centres. Locals will be able to make an appointment with a Cost of Living Specialist who can help them identify potential savings. The average saving so far is $575.”
Minister for Customer Service Victor Dominello said both centres feature a modern ‘digital first’ design with additional staff available to help customers on self-serve touch screens, or to complete a transaction over the counter.
“We’re turbocharging the customer experience to make life easier for people,” Mr Dominello said.
“Customers have quickly embraced the new Centres, with more than 3000 people visiting them since 28 August.
“There are now 109 Service NSW Centres across the State, as well as four Mobile Centres that cater for customers in remote and regional areas.”
Eight more Service NSW Centres will be delivered across Sydney by 2023 as part of an election commitment. They include Merrylands, Randwick, Northmead, Glenmore Park/Edmondson Park, Roselands and Schofields.
Between 2017 and 2019 24 Service Centres were opened across regional and remote NSW as part of a $20 million expansion of the network.
Revesby Service Centre is located at 38-42 Marco Avenue, Revesby. It is open from 8:30am – 5:30pm Monday to Friday and 8:30am – 12:30pm on Saturdays.
Engadine Service Centre is located at Shops 7-10, Engadine Town Square Shopping Centre, 1040 Old Princes Hwy. It is open from 8:30am – 5:30pm Monday to Friday and 8:30am – 12:30pm on Saturdays.
Further information on Service NSW is available at www.service.nsw.gov.au